SHIPPING & RETURNS
Shipping is a separate service provided by the United States Postal Service (U.S.P.S.). All orders ship within 24-hours of the time your order is placed and received by us before 2:00 P.M. E.S.T. (except Sundays and Holidays).
For your protection and for security purposes, all first time orders with a subtotal of $99.99 or more WILL REQUIRE signature confirmation to the confirmed billing address. Any subsequent order with a subtotal of $149.99 or more WILL REQUIRE signature confirmation to the confirmed billing address.
Please note that in some rare cases, all orders may not ship the same day due to unforeseen and uncontrollable factors such as power outages, shipping software problems that can cause delays in printing shipping labels, incorrect shipping address submitted (address database could not locate the address provided), etc.
Generally, First Class Mail orders are delivered with an estimated time (not guaranteed) of 1-7 business days from the shipping date (depending on where the delivery address is) and Priority Mail orders are delivered with an estimated time (also not guaranteed) of 1-3 business days from the shipping date.
Express Mail orders are GUARANTEED by the United States Postal Service to arrive within one (1) business day to 'MOST' U.S. locations or your money back (shipping cost reimbursed by the USPS). In addition, Signature Confirmation is REQUIRED for all Express Mail orders.
Shipping rates are based on total weight and dimensions of your entire order.
Shipping rates for U.S.P.S. First Class Mail starts at around $2.82. Shipping rates for U.S.P.S. Priority Mail starts at $6.50. All orders are provided a USPS tracking number.
As stated previously, shipping is a separate service provided by the United States Postal Service (U.S.P.S.) and we are not responsible for any shipment showing delivered but are claimed to be not received by you.
Furthermore, we cannot be held liable for any damages or lost items due to shipping errors which are beyond our control. If your order is returned to us for reasons beyond our control, we will refund your credit card minus any shipping costs paid since we will not be refunded for the original shipping cost.
Shipping to Indiana
Due to HB 1432, the shipment of E-Liquids to the State of Indiana is prohibited as of July 1st, 2016. We apologize in advance for any inconvenience caused by this.
Shipping to Arkansas/Utah
Due to Arkansas Act 1235 (SB978) and Utah House Bill 415 (HB415), online sales for e-cigarettes products are no longer allowed for these states. We apologize in advance for any inconvenience caused by this.
Shipping to West Virginia
Due to SB 1012, the shipment of E-Liquids to the State of West Virginia is prohibited as of July 1st, 2016– until we receive approval from the West Virginia Tax Commission. We apologize in advance for any inconvenience caused by this.
Product Exchange Policy
WE DO NOT ACCEPT ANY RETURNS/EXCHANGES ON ANY E-LIQUID OR CARTRIDGES FOR SANITARY AND SAFETY REASONS.